Privacy Policy

Welcome to Smartfluence ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website smartfluence.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

Personal Data

When you use our Site, we may collect personal information that can be used to identify you ("Personal Data"), such as:

• Name
• Email address
• Telephone number
• Address
• Payment information when making purchases
• Any other information you choose to provide

Usage Data

We may also collect information on how the Site is accessed and used ("Usage Data"). This may include:

• Your computer's Internet Protocol address (IP address)
• Browser type and version
• Pages of our Site that you visit
• Time and date of your visit
• Time spent on those pages
• Device identifiers
• Other diagnostic data

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. These are sent to your browser from a website and stored on your device.

We use the following types of cookies:

• Essential Cookies: Necessary for the operation of our Site.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Site.
• Functionality Cookies: Enable us to personalize content and remember your preferences.
• Targeting Cookies: Record your visit to our Site, the pages you have visited, and the links you have followed.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Site
• Process transactions and send related information
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Conduct research and analysis to improve our content and services
• Send promotional communications, such as newsletters, special offers, or other information
• Monitor and analyze usage patterns and trends
• Protect our Site against unauthorized access or illegal activities
• Fulfill any other purpose disclosed when you provide the information

3. Disclosure of Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

4. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen security or to improve the functionality of our Site, or we are legally obligated to retain this data for longer periods.

5. Security of Your Information

The security of your information is important to us. We implement appropriate technical and organizational measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access, update, or delete the information we have on you
• The right of rectification (to have your information corrected if it's inaccurate)
• The right to object (to processing of your personal data)
• The right of restriction (to request that we restrict the processing of your personal data)
• The right to data portability (to receive a copy of your personal data in a structured, machine-readable format)
• The right to withdraw consent

If you wish to exercise any of these rights, please contact us using the information provided below.

7. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Your Choices

Email Communications

You can opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email. Even if you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Be aware that removing or rejecting cookies could affect the availability and functionality of our Site.

9. Third-Party Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. International Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Thailand and choose to provide information to us, please note that we transfer the data, including Personal Data, to Thailand and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.